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File #: 25-2236    Version: 1 Name: Services Agreement - Servio Consulting, LLC - Community Schools and Student Services Department
Type: Agreement or Contract Status: Passed
File created: 9/4/2025 In control: Chief Academic Officer
On agenda: 10/8/2025 Final action: 10/8/2025
Enactment date: 10/8/2025 Enactment #: 25-1705
Title: Approval by the Board of Education of a Services Agreement by and between the District and Servio Consulting, LLC, Frankfort, IL, for the latter to enhance the Salesforce database known as OUSDForce, which currently serves as the centralized system for managing COST referrals and Master Agreements for the Expanded Learning Office, to better support the operational needs of the Coordination of Services Team (COST) and the Expanded Learning Office; with work focusing on improving overall system functionality, reliability, and performance to insure it aligns with the evolving business process and practices of both teams; implementation of system enhancements that increase useability, efficiency, and responsiveness; assignment of a dedicated point of contact responsible for managing all Salesforce-related questions, issues and support requests, as described in the Statement of Work, incorporated herein by reference as though fully set forth, via the Community Schools and Student Services D...
Attachments: 1. 25-2236 Services Agreement - Servio Consulting, LLC - Community Schools and Student Services Department
Related files: 25-2533
Contact: Martha.Pena@ousd.org

Title

Approval by the Board of Education of a Services Agreement by and between the District and Servio Consulting, LLC, Frankfort, IL, for the latter to enhance the Salesforce database known as OUSDForce, which currently serves as the centralized system for managing COST referrals and Master Agreements for the Expanded Learning Office, to better support the operational needs of the Coordination of Services Team (COST) and the Expanded Learning Office; with work focusing on improving overall system functionality, reliability, and performance to insure it aligns with the evolving business process and practices of both teams; implementation of system enhancements that increase useability, efficiency, and responsiveness; assignment of a dedicated point of contact responsible for managing all Salesforce-related questions, issues and support requests, as described in the Statement of Work, incorporated herein by reference as though fully set forth, via the Community Schools and Student Services Department, for the period of August 13, 2025 through June 30, 2026, in an amount not to exceed $67,500.00.